Resume

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EDUCATION:
  • Rutgers University, New Brunswick, NJ
    • B.A. in Mathematics, Dec. 2007
    • B.S. in Information Technology and Informatics, Dec. 2010
RELEVANT COURSEWORK:
  • Management of Technical Organizations
  • Database Technology
  • Java Programming
  • Object Oriented Programming
  • Network Technology
  • Web Authoring
  • Scientific & Technical Writing
  • Information Security
  • Cryptography
  • Information Visualization
  • Linear Optimization
  • Web Design
RELEVANT SKILLS: Network Equipment (routers, hubs, switches, flukes), Hardware Troubleshooting (Mac, PC, Scanner, Projector, Printer), Software Troubleshooting, PHP, XHTML, CSS, MySQL, Some C++, Some Java, Python, Microsoft Office Suite, Adobe Creative Suite, Maple, Mathematica, Mac OSX, Windows XP, Windows 7, UNIX environments.
Current
Chatham, NJ
Technology Specialist
–

School District of the Chathams – Technology Specialist

  • Repair (or replace, as necessary) damaged computer equipment and components.
  • Troubleshoot software and hardware issues for Desktops, Laptops, Netbooks, Chromebooks, Apple-devices, and some cellular phones.
  • Develop and maintain in-district websites (a Local Content Server, several Database Servers).
  • Test, Evaluate, and Deploy in-district application servers (Web Help Desk, ZenDesk, RT).
  • Handle deliveries and un-box yearly equipment deliveries (in most cases over 150 computers) in a timely fashion.
  • Prepare, Post, and Deliver auctions of old computer equipment and supplies to GovDeals.
  • Test and maintain phone lines for SRT.
  • Mark-out underground Fiber during call-outs via OneCall service.
  • Maintain and deploy Faronics solutions (Faronics Core, Faronics Power Save).
Previous
New Brunswick, NJ
Lab Supervisor
–

Rutgers University O.I.T. – Lab Supervisor

  • Manage a group of 10 Consultants and 8 Assistant Lab Supervisors.
  • Responsible for development, updating, and maintaining two database-driven web applications
  • Perform troubleshooting on over 100 devices, including Macs, PCs, Scanners, Projectors, and Printers.
  • Act as intermediary between Lab Manager and Assistant Lab Supervisors.
  • Assist with planning of new lab spaces for future expansion.
  • Map and create tours of lab spaces for press releases for technology showcase.
Assistant Lab Supervisor
–

Rutgers University O.I.T. – Assistant Lab Supervisor

  • Designed a cleaning schedule to ensure lab equipment was clean and in working order.
  • Assisted patrons with account problems including password changes, mail problems, and quota issues.
  • Performed software troubleshooting in Mac OSX, Windows, and UNIX environments.
  • Trained consultants on lab operations and provided training on extra topics beyond lab responsibilities.
  • Conducted evaluations for Lab Consultants to ensure they were performing properly.
  • Promotion to Lab Supervisor, January 2007.
Milltown, NJ
Seasonal I.T. Assistant
–

Milltown School District – Seasonal Intern

  • Assisted with summer I.T. upgrades.
  • Assisted with transition of machines to a new domain due to server upgrades.
  • Installed and tested VOIP phones in 2 different buildings.
  • Installed, imaged, and tested new desktop hardware.
  • Wired patch panels into switches and hubs to ensure connectivity.
New Brunswick, NJ
Lab Consultant
–

Rutgers University O.I.T. – Lab Consultant

  • Assisted patrons with basic computer problems.
  • Cleaned computers as part of assigned shift duties.
  • Ensured lab was always stocked with proper supplies.
  • Promotion to Assistant Lab Supervisor, July 2005.