This just in, poorly informed people making tech decisions without guidance nor the correct kind of knowledge will invariably make bad decisions and then blame the tech instead of the poor management.
Can we really trust a person who refers to hard disk drive storage as memory to make the right call?
An unmitigated disaster, perhaps, but not because of the tech. A poorly planned out roll out with poor tech management for sure. But the fault does not lie squarely on the shoulders of the technology.