Dealing with Mean’s Wearhouse Perfect Fit Rewards program people is surprisingly pleasant. I called up and said, “I got an email saying I have $100 in rewards that you said you mailed me but I’ve never received. I logged in and saw my address was my very old apartment address, so I updated it. Could you re-send the last certificates?”
And they go “Sure thing, not a problem, I just want to verify your address. I also see that you have rewards certificates from 2011 and 2012 that never got used, I can re-issue those to your account and you can use them in any store if you tell them you have expired certificates and give them this case number.”
So all in all, I have like $200 in Men’s Wearhouse rewards to use now, plus a 25% off coupon.
I guess the “You’re going to like the way you look, I guarantee it” should be amended to “And we’ll take awesome care of you too.”
Way to go Men’s Wearhouse. Customer for life status: confirmed.
(And the suit I got a few weeks ago is AMAZING.)