We just received our first Dell Optiplex 5040 Desktop for the summer refresh at the Middle School. Boy this thing has fought us from the beginning. It’s been very frustrating.
We encountered a bunch of problems (and solved them all, thankfully):
- Windows 7 would not install from USB media.
- Windows 7 would not detect any USB drive, but would power and respond to mouse/keyboard on the same ports.
- Windows 7 keyboard driver strangeness including not responding to Num/Caps/Scroll Lock keys.
- Windows 7 keyboard driver strangeness including keys responding to input but not working properly (typing in a password and finding that you could not login despite KNOWING that the pressed the right keys).
- Altiris Deployment Services not collecting the image (Failed claiming “RDeploy: The EFI variable could not be read”).
Our solution to these issues is presented below.








